Shipping policy

Effective date: 11 September 2026

  1. SHIPPING METHODS AND DELIVERY TIMES

Youvee Golf offers standard, express and international shipping options. Estimated delivery times begin after your order has been processed:

• Standard shipping within Australia: typically 5–7 business days.
• Express shipping within Australia: typically 2–3 business days.
• International shipping: delivery times vary depending on the destination and shipping service selected.

Delivery estimates are not guarantees and may be affected by carrier delays, peak periods, remote destinations or customs processing. Tracking details will be emailed when your order has been dispatched.

  1. SHIPPING COSTS

Free standard shipping Australia-wide applies to orders over AUD $120.

Orders of AUD $120 or less, express shipping and international shipping are charged at the rates displayed at checkout. Promotional shipping offers may apply from time to time and will be stated at checkout.

  1. INTERNATIONAL CUSTOMS, DUTIES AND TAXES

International shipping charges are calculated at checkout based on the destination and selected shipping method.

International orders are shipped on a DAP (Delivered at Place) basis unless checkout states otherwise. Customs duties, import taxes, VAT and clearance charges imposed by the destination country are the recipient’s responsibility and are not included in the order total unless expressly shown and collected at checkout.

Youvee Golf cannot predict or control customs charges and is not responsible for delays caused by customs. Please check the requirements of your destination country before ordering.

  1. ORDER PROCESSING

Orders are typically processed within one business day. Please allow additional processing time during peak periods, public holidays or promotional events.

  1. TRACKING

When your order is dispatched, tracking information will be sent to the email address provided at checkout. You can also view available tracking information through your Youvee Golf customer account.

  1. SHIPPING INFORMATION AND RESTRICTIONS

Please provide complete and accurate delivery information. If you notice an error, contact us as soon as possible. Delivery may be delayed or unavailable in some remote locations. If this occurs, we will contact you to discuss available options.

  1. LOST OR DAMAGED SHIPMENTS

If an order appears lost or arrives damaged, contact info@youveegolf.com as soon as possible, ideally within seven days. We will work with the carrier to investigate and resolve the issue.

  1. RETURNS AND REFUNDS

Please refer to our Refund Policy for information about returns, exchanges and refunds.

  1. CONTACT US

For questions about shipping or an order, contact info@youveegolf.com.

  1. CHANGES TO THIS POLICY

We may update this Shipping Policy from time to time. Changes will be published on this page with a revised effective date.